Offering customer service through social media can be difficult. People are used to speaking to a real person, and since social media is all online, businesses cannot add a personal touch to what the customer wants to be addressed. It is also challenging since businesses cannot see a customer’s face or their reaction. The tone…
Despite a staff member’s or employer’s best intentions, there is always the chance that things can go wrong in the workplace. And when accidents do happen, it is important that businesses know how to respond and follow correct, lawful procedures. An important step is to report the injury to the workers compensation insurer as soon…
Individuals who plan to transfer their existing super from an industry fund into an SMSF needn’t worry about going over their superannuation contribution limit. Transferring these funds, also known as ‘rolling over’, is not considered to be a super contribution since the money is already somewhere in Australia’s superannuation system. It also does not count…
Trustees of SMSFs are governed by the rules and regulations set out in the Superannuation Industry (Supervision) Act 1993 (SIS Act) and the fund’s trust deed. Trustees need to regularly review the trust deed, as a transaction that is permittable through the SIS Act, may be prohibited according to the trust deed. Superannuation laws are…
