Improving the customer experience

Great customer experiences are pivotal to building a successful business with a loyal customer base. But unfortunately, these exceptional experiences can be quickly tarnished by one negative encounter. Consider the following tips to improve the customer experience in your business: Leverage data Do your own research to discover what your target market is really looking…

Getting out of small business debt

Managing debt in your small business is essential in maintaining the financial health of your business as well as preventing bankruptcy. Consider the following tips to ensure your small business debts do not spiral out of control: Reshuffle or remove expenses Reviewing your expenses is one of the first steps to take when tackling debt.…

Managing work-life balance

Maintaining a healthy work-life balance may seem impossible as a business owner, but it is achievable, if not, necessary in running a successful business. Not carving out time and space to enjoy your personal life, such as spending time with loved ones, exercising, travelling or enjoying your hobbies, can have a negative impact on your…

Annual ATO closure

The Australian Tax Office (ATO) will be closed from midday Friday 22 December 2017 to 8.00am Tuesday 2 January 2018 over the festive season. The Tax Agent Portal Dashboard and BAS Agent Portal Dashboard will be available to check portal availability. The ATO’s technical help desk will be available from 7.00am to 6.00pm weekdays, excluding…