How negotiate like a pro

The stakes are always high in negotiating, especially in business, as it involves professional repercussions. But negotiating doesn’t have to be stressful or hard. Here some tips to help you succeed at business negotiation to close more deals: Don’t view negotiation as a battle Negotiation is often talked about in terms of winning or losing…

Creating an e-commerce returns policy

A comprehensive returns policy is imperative for every e-commerce business. It is not only good practice, but it provides customers with confidence and demonstrates your business’ commitment to customer service. A solid returns policy will ensure the returns process is professional, reduce the time and money spent on returns and keep your customers satisfied. Here…

ATO advice for SMSFs with related-party loans

The ATO has recently provided recommendations for self-managed super funds (SMSF) trustees with related party LRBAs that are lodging before the 31 January 2017 compliance deadline. The Tax Office stated that the relevant income of an SMSF is considered NALI (non-arm’s length income), and should be reported as such in the SMSF’s 2016 annual return,…