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CFL Financial location Level 9, 360 Queen Street Brisbane, QLD 4000
fax CFL Financial 07 3328 8999
phone CFL Financial 07 3328 8988
Email CFL Financial mail@cflfinancial.com.au

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

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The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

Social media issue vs crisis: know the difference

Posted on Feb 14, 2019 by CFL Financial

With so much information on social media and everyone having access, some mistakes and road bumps are bound to come up. When presenting your business online, you need to be aware of issues that could arise and how to deal with these effectively. Put in place strategies to help combat conflicts but most importantly, know the differences and the need in which to respond to avoid panic and further mistakes.

Potential issue:
A potential issue can be the occasional negative comment or bad review on a page. When something small like this has come up, it can usually be solved by proactive measures from one team member, often a customer service representative or social media manager. Politely reply asking for the discussion to be moved to direct messages where you can gain more information about the situation privately.

Issue:
An issue is when there is a volume of negative comments that is gaining traction. When there is an influx of such comments more resources may be needed, such as more staff to aid it defusing the situation. In a situation like this, it is important to find the cause, whether it be a poor joke or post that didn’t hit the mark, so you can prevent a similar incident from occurring again.

Crisis:
A crisis is when there is a significant volume of comments on various posts or social platforms, with public attention and media coverage. This is when you need to be the most careful and socially aware, a strong knowledge of your audience will help you quickly identify the cause. A crisis will need attention from the communications department, management and customer services. Make sure every department is cohesive when addressing the situation and not rushed in responding, being too quick to try and fix something can lead to further problems, understand the concerns of the audience before responding.

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

Retirement-prosperity-thumbnail

The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

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Email:
Phone: 07 3328 8988
Fax: 07 3328 8999

Office Location:
Level 15, 10 Market Street,
Brisbane,
QLD 4000

Postal Address:
GPO Box 2468,
Brisbane,
QLD, 4001

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