Contrary to what many of us would like to believe, difficult conversations in the workplace are inevitable. And while it’s tempting to put them off for as long as possible, the key to resolving any disagreements in the workplace is to address the issue early.
Here are some of our top tips to help you prepare for a difficult conversation:
– Pick the right time: Avoid having the conversation in the heat of the moment. Plan to talk with the other party when you both are calm and have enough time to discuss the issue.
– Know the problem: You need to be clear about what the issue is if you wish to reach an agreement or reconciliation.
– Look for solutions: Try to work with the other party to reach a solution that suits you both. If this isn’t possible, be prepared to give a little, and see if the other party will do the same.