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CFL Financial location Level 9, 360 Queen Street Brisbane, QLD 4000
fax CFL Financial 07 3328 8999
phone CFL Financial 07 3328 8988
Email CFL Financial mail@cflfinancial.com.au

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

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The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

Managing employee complaints

Posted on Feb 18, 2015 by CFL Financial

One of the toughest parts of running a small business is dealing with employees who are in some way dissatisfied or upset. While a lot of the complaints that you hear will be legitimate, or at least understandable, others may seem unfair on the employee’s part.

It is important for a manager to be able to communicate effectively with their employees. Effective communication means being able to discern the employee’s meaning as well as clearly articulating your own response. Here are three tips for dealing with employee complaints:

1. Listen: Always hear the employee out, making sure that they understand that you value their opinion, and their job satisfaction is important to you.

2. Ask questions: Try to get to the very bottom of what they are saying. In many cases, the real issue may actually not be what is initially addressed in the conversation.

3. Confirm a reaction: Make sure that you are clear when you inform the employee of your planned course of action in response to the complaint. You should also do this if you have no intention of responding, and you should clarify your reasons.

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

Retirement-prosperity-thumbnail

The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

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Email:
Phone: 07 3328 8988
Fax: 07 3328 8999

Office Location:
Level 9, 360 Queen Street
Brisbane
QLD 4000

Postal Address:
GPO Box 2468,
Brisbane,
QLD, 4001

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