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CFL Financial location Level 9, 360 Queen Street Brisbane, QLD 4000
fax CFL Financial 07 3328 8999
phone CFL Financial 07 3328 8988
Email CFL Financial mail@cflfinancial.com.au

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

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The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

Improving the customer experience

Posted on Dec 15, 2017 by CFL Financial

Great customer experiences are pivotal to building a successful business with a loyal customer base. But unfortunately, these exceptional experiences can be quickly tarnished by one negative encounter.

Consider the following tips to improve the customer experience in your business:

Leverage data
Do your own research to discover what your target market is really looking for. Do they want better customer service, more availability of appointments or more variety of products and so on? Focusing on addressing the customer’s needs helps to improve your business practices accordingly.

Deliver more value
Acting on customer feedback is critical. Find ways to deliver more value through your business’ processes, products and/or services. For example, provide more training for staff, improve your customer database to deliver a more personalised experience, work on fixing recurring issues such as improving technology in your business and so forth.

Point of difference
From your research and self-reflection of your business, you should be able to establish what your competitive advantage is – that is, what your business does better than others in the industry. Promote this point of difference to your customers through your marketing efforts, i.e., on your website, business cards, brochures, social media accounts, advertisements and so forth. Also, be sure to continually deliver on your point of differentiation.

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Retirement-in style

Retire in style checklist™

There are a few reasons why Business Owners need a Retire In Style Checklist

If you’re a successful and Motivated business owner, and want to set yourself up for retirement, this guide would be perfect for you. My clients who follow these 3 simple steps live with comfort, security and the peace of mind that financial success brings.

Retirement-prosperity-thumbnail

The Retirement Prosperity Guide™

Make sure you don’t miss out on the Retirement Prosperity Guide

If you’re a busy Professional and you feel like you’re not building your wealth fast enough and you want smarter ways to utilise your cash flow, this guide is perfect for you. Clients who have used our strategies have the peace-of-mind knowing they have a ‘game plan’ for financial abundance.

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Email:
Phone: 07 3328 8988
Fax: 07 3328 8999

Office Location:
Level 9, 360 Queen Street
Brisbane
QLD 4000

Postal Address:
GPO Box 2468,
Brisbane,
QLD, 4001

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